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From: Fred Strautman [mailto:]
Sent: Monday, October 2, 2017 5:02 PM
To: ‘Sales Laos Tours’
Subject: RE: Luang Prabang Mystery Tour – 4 Days


Thank you for the follow up call, this afternoon. I apologize for the poor reception, the phone was very hard to hear at the rice.

I would to say THANK YOU for the very good resolution to the hotel booking issue !! The Victoria is way above my expectations. THANK YOU !!! Also, Thank you for the company providing lunch this afternoon at the Butterfly exhibit, the lunch was excellent!!

Our tour guide Mr Vong is the best tour guide that my wife and I have had !! We have travelled to many countries with many tours and Mr Vong surpasses all the other tour guides.

Again, THANK YOU to you, Mr Vong and your company for the awesome service to resolve the hotel booking error, we are VERY VERY HAPPY !!! The tour itinerary is EXCELLENT !!!!!! Everything has been MORE than we expected.

Fred Strautman from USA

Fred Strautman Monday, October 2, 2017
From: ZOLTAN HARI [mailto:]
Sent: Tuesday, December 13, 2016 8:08 AM
To: Sales Laos Tours
Subject: RE: Requesting tour from ZOLTAN HARI

Hi Nancy ,

Thanks a lot, just 1 word to say for my trip: Amazing trip !!!! I Love it 😀 😀

You know, during our travels through Laos, as well as experiencing wonderful scenery, good foods and friendly local peoples, we also touch to the Laotian culture. The Laotians gave us so much warmth and encouragement which helped make this trip so special. All did their utmost to make this a holiday to remember. I would recommend this trip to everyone.


ZOLTAN HARI Tuesday, December 13, 2016
From: Kaufman, Steve [mailto:]
Sent: Wednesday, December 07, 2016 11:30 AM
To: Sales Laos Tours
Subject: RE: Request customized tour from Stephen Kaufman

Hi Nancy,

Yes.. i have a wonderful trip in Laos adventure tour 10days 😀 but it’s pity not to meet you.
Cycling trough Laos country side was an extraordinary experience. The unspoilt and lush landscapes, the harvesting on the rice fields, thesmall remote villages and watching from close by the daily life of the people: this cycling journey was unique and surely a “once of a lifetime” experience. The organization was perfect,
The entire team took really good care of us. In my case, the presence of the van was really assuring and I regularly used it to avoid the steepest and hardest parts of the route. I realize again how wonderful this bike tour was… The decision to go to Laos with red spokes was one of the best decisions I ever made 🙂

Thanks again!

Stephen Kaufman Wednesday, December 07, 2016
From: Mick DeBee [mailto:mdebee62@gmail.com]
Sent: Wednesday, November 23, 2016 8:22 PM
To: Giang Laos Tours
Subject: Re: FW: FW: 2 Day Tours

Hi Giang,

I had a great experience in Laos and I want to thank you for making that possible. I hope to get back to Laos in the future and I will definitely recommend you to any of my friends who plan to visit there.

Mr. DeBee Wednesday, November 23, 2016
From: Mark Hodgens [mailto:mhowgens@…]
Sent: Sunday, July 31, 2016 4:03 AM
To: Giang Laos Tours
Subject: Trip to Laos

Hi Giang,

Just to let you know, our trip to Laos was outstanding. We really loved the country and the arrangements were great. Especially good was our guide Vong. He is very knowledgeable , speaks great English and took us to all the right spots with the right pace. Our driver was also good.

Thanks for the arrangements and hope to do another trip some day.


Mark 31 July 2016

Ana Monteiro [mailto:]
Sent: December 05, 2015 5:43 PM
To: Sales Laos Tours
Subject: RE: Requesting tour from ana monteiro

Hello Nancy,

Sorry for not reply to you earlier.. Yes .. We are back home safety on Tuesday and quite tired but happy with our trip in Laos. 😀 .
Some brief for you as herewith:
The food was delicious, the accommodation very clean and the scenery was breath taking. We have a lovely few days in Nong Khiaw, interesting place. Worth staying.

Thanks for well organizing trip.

Best regards

Ana Monteiro Wednesday, December 05, 2015

Hi Nancy!

We had such a great time. I totally forgot to give the feedback form to Det. He was our absolute favorite. He was very funny:-) and the driver Mr. C was very courteous and very sweet also.

Please know that the Bears at the waterfall broke my heart and make me very sad even today. :’( I wish we did not go there.

The whole tour was wonderful. Lai took us to his family home and we had dinner with his parents. If you get a chance to talk with him please let him know that I am still wearing my bracelet that his dad gave me and that I am sorry that the two women that were our guests were so disruptive and didn’t quite understand the culture. I apologize on their behalf and wish that they sat at the dinner instead of running around taking so many photos. They didn’t understand that we were dinner guests and the the family dinner was not part of the tour…

I think Laos is such a great country and I am very happy to report that my most favorite time was of the Irradaway dolphins and of the old Stupa where the Chinese stole the gold.

Nancy thank you again for all of your help!


Avery Turlington USA, Friday, September 18, 2015

Dear Huong,

Thanks so much for your assistance in planning my trip. I thoroughly enjoyed myself. My experience have provided me with a better understanding of the history and issues of the 3 countries, Laos, Cambodia and Vietnam. All 3 countries are beautiful and unique with their own own differences in culture, cuisine, geography and social economies. It was all in all a very good informative trip.

The guides were good and tried their best to explain things. The vehicles were clean and in good condition. The drivers were helpful, careful and safety conscious.

Best meals I have were all in Vietnam. This was one of the highlights of my trip, the food. It has been memorable. Thank you.

It was also a pleasure to meet you in person as well. If you come my way, let me know.

Leann Lim Canadian, 29 February 2014

Dear Mr Diu,

We’d love to thank you for our trip in Laos.
We had a good travel with best hotels and nice guides as in Thailand as in Laos.
All was good and we are sadisfied with our trip and we’ll suggest your agency with our friends.

Thank you for all, greetings

Lorenza USA, 05 December 2013
Hello Tran,

Just some words to say about my trip “We are satisfied”
We had a good vacation – 09 days in Laos. All worked out very well. The tours were a lot of surprising. Laos Tours has done an excellent job taking care of us and making sure that we have had a good time. we set foot in Vientiane to our departure from Luang Prabang everything went exactly to plan and was to the highest standard. The flights, transfers, …were all efficient and punctual and meant that no time was wasted on any part of the journey. The hotels were nice with service to match. Our guides in Vientiane and Luang Prabang were extremely knowledgeable, informative and friendly. Our programme was full to overflowing but, as we were an individual tour, always flexible enough to meet our demands. The sights we visited were both interesting and spectacular, and our guides knew how to get the best from them. We have travelled widely throughout the world but have never had such an excellent tour organizer as you, Ms Tran.. Thank you..

P/S: I love your painting very much 😀

Camilla Nilsson

Camilla Nilsson UK, 15 September 2013

Hello Huong,

You have a “Good service”.
We are satisfied with the service and tour they offered here, just one small thing, the road from Vang Vieng to Luang is quite bad but it’s not your fault … hahaha…
And The infrastructure in this country is very good so traveling by cars is comfortable and exactly fixed to the time schedule because no traffic Jam at anywhere .we have seen many projects are going to be built in the next few years that may affect the unspoiled atmosphere here so now is the best for travelling to Laos.

Thank you so much,
Stephen Roe

Stephen Roe Canada, 02 August 2013
Hi Tran,

Thank you so much for your well done, We spent one week with Laos Tours, it could be the most memorable trip we’ve ever had. The tour guide was very nice with his friendly attitude all the journey. We don’t really know about other places in Laos but Luang Prabang is really an amazing city. It was not because of something so impressive but the marvelous monuments and temples, the unique theme of a Buddhism country and the peaceful and unspoiled environment here. We are not too young anymore but we could feel that the energy just flowed into our body. We climbed up to the top of Mount Phousi. Can you believe that? The people hope that Buddha would protect them so stupas and temples are built everywhere and all are well preserved. We cannot say all about the places and enjoy we had in those sweet days in Laos, but we can make sure that you’ll feel the same when visiting this beautiful country! THANH YOU.

Mr. Rajesh

Mr. Rajesh PushpanUSA, 30 August 2013

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